Returns


  • We recommend that you keep your email confirmation and order number in a safe place, as you will need it as proof of purchase in the event of any after-sales queries.
  • Under the Distance Selling Regulations, you have a right to cancel your order for any item purchased on this website and receive a full refund for the value of the products. This does not apply to items personalised or made to your specification. To cancel, just contact us within seven working days of delivery of your item(s), quoting your order number. You must take reasonable care of the item(s) and must not use them.
  • If you wish to return an item for any reason you need to notify Cricket Republic within 7 working days of your delivery by emailing us on info@cricketrepublic.co.uk.
  • When returning an item to us it is your responsibility to ensure that the item is packaged properly so that no damage is caused to the item.
  • If you are returning goods because they are unwanted then they must be sent back to us in a re-saleable condition failing which no refunds or exchanges will be accepted.
  • When your return request has been processed you will be given a Returns Authorisation Number (R.A.N). Postage will not be refunded for goods returned without prior notification.
  • If a product you ordered develops a fault then please email us on info@cricketrepublic.co.uk and we will then investigate the matter, and if we find that the product is faulty due to no fault of your own then we will arrange a replacement or refund depending on the situation.
  • If we find that the product has developed a fault due to misuse by you then we are under no obligation to replace the item or issue you with a refund.
  • If a refund is required due to a product being returned to us we will only issue that refund once we have received the returned product. Refunds can take 5-7 working days to clear.